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| Introduction: | |
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E-governance Centers serve as eGovernance hubs, established with and objective of bringing government closer to public. These are to provide a range of efficacious service in a friendly, courteous, efficient and seedy way that too on the spot under single-window system. This can only be achieved if certain indispensable aspects like process re-engineering, integration of processes, active participation of all stake holders, source of revenue for sustainability, use of latest technology and providing information in the language understood are taken into consideration.
e-Governance and technology adoption for better decision making , management and enhanced service delivery to different stakeholders including citizens have taken center stage of the policy makers of India . Appreciating the criticality of adapting digital technologies for enhancing governance, both federal and state government have put substantial trust on e-Governance. The seriousness of e-Enablement of different ministers, departments and service got reflected in the National e-Government Plan (NeGP) that India came up with. NeGP had announced twenty seven key projects to be executed in various ministeries and departments of the government. Looking at the criticality of their being executed for better e-Enabled service delivery to the citizens, these projects were termed as Mission Mode Projects (MMPs) with the expectation that he corresponding owners of these projects rolled out as national missions to ensure better service delivery to different stakeholders.
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